If you want to stop paying for our services you no longer need, cancelling your subscription is easy. Follow these simple steps.
Step 1: Go to Your Account Settings
First, log in to the service. Once logged in, find the Account Settings option. This is where you manage your personal information, subscriptions, and preferences.
Tip: The Account Settings button is usually found at the top right or bottom of the page. Look for a profile picture, your name, or a settings icon.
Step 2: Go to Your Account Details
After you click on Account Settings, you will be taken to the Account Details page. This is where you can see your personal information and manage your subscriptions.
Step 3: Cancel Your Subscription
Once you click Manage Subscription, you will be redirected to a new page. Here, you can see details about your current subscription plan.
Look for the Cancel plan button.
Click the button to initiate the cancellation process. You will be taken to a page where you need to confirm your cancellation.
Step 4: Confirm Your Cancellation
On the new page, you will see the Cancel Plan button.
Click the Cancel Plan button to finalise your cancellation. Once you click this, you will receive a notification confirming that your subscription has been successfully cancelled.
Step 5: Feedback and Confirmation Message
After cancelling, a message will pop up confirming that your subscription is cancelled.
You may also see a prompt asking for feedback on why you decided to cancel.
Tip: Your feedback helps improve the service. If you have a moment, please share your reason for cancelling.
How to View Your Past Invoices
If you would like to review your past payments, you can easily access your invoice history.
Step 6: Find Your Invoice History
After clicking Manage Subscription, you will be redirected to a Stripe page. Scroll down on this page until you see the Invoice History section.
Here, you’ll find a list of all your past invoices.
Step 7: View Invoice Details
Click on any invoice in the list to view more details about that specific payment.
You can see the date, amount paid, and invoice number. You will also have options to Download the invoice or receipt as a PDF. Simply click the Download Invoice or Download Receipt button to save a copy for your records.
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